Following the recent acquisition of AR RF/Microwave Instrumentation by AMETEK, we are excited to announce strategic initiatives to ensure seamless service support for both existing and new customers of AR amplifiers.
Centralized Service Coordination
Effective immediately, the AMETEK CTS service center in Bergkamen, Germany, will be the central hub for coordinating service activities for customers throughout Europe. This move aims to enhance operational efficiency, streamline service processes, and provide a consistent, high-quality customer experience.
Comprehensive Service Coverage
Customers can reach out to our dedicated customer service team for inquiries about service for their products. The contact details are as follows:
Telephone: +49 2307 26070 0
Email: service.cts.eu@ametek.com
Service operations will be supported from our centers in Bergkamen, Berlin, Newport (Isle of Wight), and, where necessary, on-site. Our team of skilled engineers is committed to addressing the unique service requirements of our amplifier customers across Europe.
We recognize the importance of transparency during this transition and aim to provide clarity and confidence to our customers. Our dedication to delivering outstanding service remains steadfast, and we are eager to build on the strong legacy established by AR RF/Microwave Instrumentation.